Responsible Gaming
at okgamed
Gambling at okgamed should always be fun — an enjoyable pastime, not a financial lifeline or a way to escape stress. We are committed to giving every Filipino player the tools, information, and support they need to keep gambling in its proper place: entertainment.
Your Safety, Our Priority
okgamed gives every registered player direct access to a full suite of responsible gaming controls — available anytime from your account dashboard. No waiting, no lengthy approval process. You are in control.
Deposit Limits
Set daily, weekly, or monthly deposit caps that match your personal budget. Once a limit is active, okgamed's system automatically blocks any transaction that would exceed it — no exceptions. You can request a reduction at any time; increases take 7 days to take effect so you have time to reconsider.
Session Time Limits
Choose how long each gaming session can last — 30 minutes, 1 hour, 2 hours, or a custom duration. When your limit is reached, okgamed will display a clear reminder and optionally log you out automatically. Healthy play starts with knowing when to take a break.
Reality Checks
Enable periodic pop-up alerts that show you exactly how long you have been playing and how much you have wagered during that session. Reality checks cut through the immersive flow of gaming and ground you back in fact — a simple but powerful responsible gaming tool.
Cool-Off Period
Need a short break from gambling without fully closing your account? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended — you cannot log in, deposit, or place bets. The tool takes effect immediately upon request.
Self-Exclusion
For players who feel they need a longer break, okgamed offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully locked and all marketing communications are stopped. See Section below for step-by-step instructions.
Loss Limits
In addition to deposit limits, you can set a maximum amount you are willing to lose over a defined period. When your loss limit is reached, your betting access is automatically paused for the rest of that period — protecting your bankroll from impulsive recovery chasing.
Recognizing Problem Gambling
Problem gambling can creep up on anyone — even experienced players. The earlier you spot the warning signs in yourself or someone you care about, the easier it is to get back on track. Be honest with yourself when reading through these indicators.
If you recognize three or more of these signs in your own behavior, we strongly encourage you to activate one of okgamed's responsible gaming tools or reach out to our support team for a confidential conversation.
Chasing Losses: You continue gambling after losing money in an attempt to win it back, often increasing your bet sizes in the process — a cycle that typically deepens losses rather than recovering them.
Gambling Beyond Your Budget: You are spending money on gambling that was set aside for rent, utilities, groceries, load, or other essential needs for you and your family.
Preoccupation with Gambling: You find yourself constantly thinking about gambling — planning your next session, reliving past wins, or calculating how to fund your next deposit — even during work or family time.
Hiding Your Gambling: You feel the need to conceal how much time or money you spend gambling from family members, friends, or your partner — a common sign that gambling has crossed from hobby to problem.
Borrowing to Gamble: You have borrowed money, sold personal belongings, or taken out loans specifically to fund gambling activity — or to pay back debts that arose from gambling losses.
Inability to Stop: You have tried to cut back or stop gambling but found yourself unable to do so — returning to the platform shortly after resolving to take a break, often with larger bets than before.
Emotional Dependence: You use gambling to escape stress, loneliness, grief, anxiety, or other negative emotions — or you feel irritable, restless, and anxious when you are not able to gamble.
How to Self-Exclude
on okgamed
Self-exclusion is one of the most effective tools available to players who feel their gambling is becoming a problem. At okgamed, the process is straightforward and takes effect immediately. There is no shame in using it — it is a sign of strength and self-awareness.
Important: Once a self-exclusion is activated, it cannot be reversed before the chosen period expires. This is intentional — it ensures the tool provides meaningful protection and is not bypassed in a moment of impulse. Permanent exclusion is irreversible.
Step-by-Step Self-Exclusion
Follow these steps to activate self-exclusion from your okgamed account:
- Log in to your okgamed account using your registered email address and password.
- Navigate to Account Settings from the top-right profile menu.
- Select the Responsible Gaming tab within your account settings panel.
- Click on Self-Exclusion and choose your preferred exclusion period: 6 months, 1 year, 3 years, or Permanent.
- Read and confirm the self-exclusion terms. Click Confirm Exclusion to activate.
- You will receive a confirmation email to your registered address. Your account will be locked immediately and all promotional communications will stop.
- If you need additional support during your exclusion period, contact our team via the support email — we are here to help, not to judge.
Alternatively, you can request self-exclusion directly by emailing [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 2 hours.
How Is Your Gaming Habits?
Honest self-reflection is the first step toward responsible gambling. Ask yourself these questions regularly — they are the same questions used by professional gambling counselors in the Philippines and internationally.
Have you ever gambled more than you intended to in a single session?
Have you used gambling as a way to handle stress, boredom, or personal problems?
Have you felt the urge to gamble with larger amounts to get the same level of excitement?
Have you ever lied to family or friends about how much time or money you spend gambling?
Have you tried to stop or cut back on gambling but found it difficult to do so?
Has gambling caused financial difficulties, relationship problems, or affected your work or studies?
This self-assessment is for reflection purposes only and is not a clinical diagnostic tool. If you answered "Sometimes," "Often," or "Almost Always" to two or more questions, we encourage you to reach out to our support team or to the PAGCOR responsible gaming program for confidential guidance. There is no judgment — only support.
Play Smart. Play Safe. Play at okgamed.
Gambling is at its best when it's fun, controlled, and within your means. Join thousands of Filipino players who enjoy okgamed responsibly every day.